| Skill |
Detail |
Online
Newsletters |
Creating and sending electronic newsletters, setting up templates
and managing contact lists using online facilities such as Constant Contact and
Vertical Response.
|
| Microsoft
Word |
Advanced use of Word to create
professional documents and templates from one page letters to lengthy reports,
legal documents and training manuals; incorporating graphics, images and automatic
field codes where required.
|
| Microsoft
Excel |
Spreadsheet
management including data entry, data update, data cleansing and initial
spreadsheet setup, creation of Gantt charts, use of formulae. |
| Microsoft
Access |
Creating new databases eg
contact databases and working with existing databases including data entry
and data validation.
|
Microsoft
PowerPoint |
Creating presentations using MS
PowerPoint 2003 or 2007, including design, templates and
animation. |
| Microsoft Visio |
Creating organograms and process
flowcharts as stand alone or for use within other documents. |
|
Web CMS |
Updating website content using content
management systems. |
| Data Entry |
Accurate entry of
data into any electronic application. Recent large data entry projects include
historical SOP training data for 45 employees from 2003 to 2009; medical details for
several thousand individuals involved in studies for the development of a blood test to
detect active and latent TB; entry of approx 1000 business cards into a contact
database. |
Personal Assistant
Duties |
Minute
taking, diary management, call and email screening, client liaison, board level
support; (holder of the LCCI Private Secretary’s
Certificate). |
| Shorthand |
Use of Teeline
shorthand. |
| Audio Typing |
Transcription of letters, reports,
legal documents, interviews, and so on. |
Mailshots /
Mailmerge |
Mailmerge to letters, labels or emails
from Excel and Outlook data sources for marketing purposes. |
Software Testing
& Documentation |
Testing of new software applications
together with preparation of full validation documentation. |
Email Client
Upgrades |
Upgrading from free email clients to
purchased email clients eg Outlook Express 6 to Outlook 2003. |
Account
Management |
Client liaison, management reporting,
customer care. |
Microsoft
Dynamics (V10) &
Business Portal
(V4) |
Implementation of online time
& attendance and online expenses programmes accessed via Business Portal; use
of the MS Dynamics Project Accounting module.
|
|
Image Editing |
Image editing for use in documents or
the web using Coral Paintshop Pro Photo X2. |
Web design, domain name
hosting arrangements |
Will create simple websites (multiple
pages) and arrange for web hosting and domain name
registration. |
| Filing |
Setting up new filing systems,
maintenance of existing systems and working through extensive filing
backlogs. |